FAQs

Absolutely! We have taken every precaution to make sure all our online transactions are as secure as possible. Our website is built on a system which utilizes the highest industry-standard security measures, including SSL (Secure Sockets Layer). All account information submitted to us is safely isolated from unauthorized Internet access. We also partner with one of the largest credit card processing systems to encrypt and protect your sensitive credit card data.

After placing an order, you will receive a confirmation email receipt at the email used as your Major Menus username. This indicates that the restaurant has received your order. If you don’t receive an order confirmation email, first check your spam folder. If you don’t see it there, please visit the Major Menus website and log into your Major Menus account. This will display your entire order history with your most recent order at the top of the list. If you still need assistance, please reach out to our customer service team at Customerservice@majormenus.com and we will be happy to help.

If there is a problem with your order, please respond to your confirmation email receipt associated with that order and give us the details of the problem. Our customer service team will take care of you ASAP. If you didn’t receive the receipt email, just reach out to us at customerservice@majormenus.com and provide us the order number and details of your issue so we can get you taken care of ASAP.

Well, this can get tricky. It will depend on the time you contact us requesting the cancelation. Should you need to cancel an order please reach out to our customer service team as soon as possible. If the food has NOT already been made or out for delivery, we will do our best to facilitate your cancelation and credit your credit card.

CLICK HERE to fill out the “Office Interest Form” and one of our representative will contact you ASAP to get the ball rolling to provide your entire staff great new daily lunch options.

CLICK HERE to fill out the “Restaurant Interest Form” and one of our representative will contact you ASAP to go over the details and pick your start date.